1. What Information We Collect
When you create an account or use the 334 platform, the following types of information may be collected:
Account Information
- Full name, mobile number, date of birth, and email address (if provided).
- Any identity-related information provided at the time of registration.
Payment & Transaction Information
- Records of deposits and withdrawals in Bangladeshi Taka (BDT / ৳).
- Transaction dates, amounts, and statuses processed via bKash, Nagad, or Rocket — however, full mobile banking PINs or passwords are never collected.
Device & Browser Information
- IP address, browser type, operating system, and device model.
- Access times, pages visited, and usage patterns on the platform.
Usage Data
- Gaming history, betting patterns, and activity logs on the platform.
- Details of messages and requests sent to customer support.
2. How We Use the Information We Collect
334 uses collected data solely for legitimate and specified purposes. The primary purposes are outlined below:
- Account Management: To handle registration, login, identity verification, and account security.
- Payment Processing: To process BDT deposits and withdrawals and verify the accuracy of transactions.
- Platform Improvement: To analyze user experience and improve the platform's functionality and design.
- Contact: For important notices, security alerts, and customer support.
- Fraud Prevention: To detect and prevent suspicious activity and maintain platform security.
- Legal Compliance: To comply with applicable laws and regulations.
334 never sells your data to third parties or uses it for advertising purposes.
3. Cookies & Tracking Technologies
The 334 platform uses cookies and similar technologies to run smoothly. Cookies are small data files stored on your device that help enhance your browsing experience.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure platform security. Disabling these may prevent the platform from functioning properly.
- Functional Cookies: Used to remember your preferences, such as your language selection.
- Analytics Cookies: Used to understand which sections of the platform are most visited; no personally identifiable information is collected.
You can manage or delete cookies at any time through your browser settings, though doing so may limit certain features on the platform.
4. Data Retention, Security & Sharing with Third Parties
Data Storage & Security
All data at 334 is stored on secure servers and protected by industry-standard SSL encryption. Your information is retained for as long as your account remains active. If your account is closed, data may be kept for the period required by applicable law, after which it will be securely deleted.
Sharing Information with Third Parties
334 does not sell or transfer your personal data to advertisers or unrelated third parties. However, data may be shared in the following limited circumstances:
- Payment Processor: Minimum information required to process transactions via bKash, Nagad, or Rocket.
- Legal Obligations: In response to lawful requests from Bangladeshi law enforcement authorities.
- Fraud Prevention: With authorised partners to maintain platform security.
5. Your Rights & Data Control Options
334 believes every user should have full control over their own data. You have the following rights:
- Right to Access: You may request access to the information 334 holds about you.
- Right to Rectification: You may request corrections to any information that is inaccurate or out of date.
- Right to Erasure: You may request deletion of your data under certain conditions, though some information may need to be retained for legal reasons.
- Right to Restrict Processing: You may object to the processing of your data in certain circumstances.
- Right to Data Portability: You may request a copy of your relevant data in a readable format.
To exercise any of these rights, please contact our support team. Your also in the FAQ section Answers to common questions are available here.
6. Policy Updates & Contact
Policy Updates
334 may update this Privacy Policy from time to time. For significant changes, a notice will be published on the platform and the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Our Commitment to Data Security
334 protects your data using industry-standard technical and organisational security measures. That said, no method is 100% secure — it remains your responsibility to keep your account password confidential and to report any suspicious activity to us.
Contact
If you have any questions or concerns about this Privacy Policy, please get in touch. Email: support at 334.wine